Catzonia USJ

4.9(156) See reviews on Google ✓ Verified

Mobile & Home GroomingDog GroomingCat GroomingFull-Service Grooming & Spa

composite score

Services: Mobile & Home Grooming, Dog Grooming, Cat Grooming
Reviews: 156

What recent reviews say

Catzonia USJ builds loyalty through consistently gentle handling of cats and transparent communication. Customers return repeatedly over years for boarding and grooming, citing spotless facilities, staff who treat animals like their own, and cats that arrive home calm and noticeably improved in appearance and mood.

Praised for

caring and attentive staff
clean, well-maintained facility
gentle grooming technique
professional service over years
stress-free experience for cats

gentle-handlingskilled-groomerclean-facilityfriendly-staffgood-communicationstress-free-petbreed-knowledgethorough-grooming

Strengths

Specialised cat care with staff who understand feline behaviour
Boarding with video monitoring and WhatsApp updates
Consistent results across grooming and coat quality
Multi-year customer retention and trust

How we scored this

Methodology

Star rating 91

Review volume 95

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Similar pet groomer nearby

Pets Grooming Hotel - PGH

4.1(74)✓ Verified

Pets Grooming Hotel in Puchong offers grooming and boarding services with a split reputation. Regular customers praise the staff's patience and professional results, especially with difficult coats and nervous dogs. However, multiple serious incidents involving rough handling, failure to obtain consent for shaving, injury during grooming, and inadequate compensation have raised safety concerns among some owners.

Full-Service Grooming & SpaMobile & Home GroomingDog Grooming

View profile

Fatto Catto

4.8(45)✓ Verified

Fatto Catto is a cat-focused grooming and boarding service in Puchong known for staff who genuinely care about cat welfare and provide attentive daily updates. Most owners praise their gentle handling, clean space, and rescue work, but one detailed review raises serious concerns about post-spay medical care and the team's defensive response when a cat died from an infection that could have been prevented with antibiotics.

Dog GroomingCat GroomingFull-Service Grooming & Spa

View profile

Paw Palace

4.7(14)✓ Verified

Paw Palace earns strong praise for its clean facility, skilled grooming work by George, and gentle handling that leaves pets relaxed and happy. Most clients report peace of mind and reliable service for boarding and grooming. One serious complaint from eight months ago involved a Pomeranian developing an infection after inadequate drying.

Dog GroomingCat GroomingFull-Service Grooming & Spa

View profile