Soul Kittie Pet House Puchong 心灵知喵 - Pet Hotel , Grooming , DayCare , Boarding & Retail

2.8(11) See reviews on Google ✓ Verified

Full-Service Grooming & SpaDog GroomingCat Grooming

53 low data

composite score

Services: Full-Service Grooming & Spa, Dog Grooming, Cat Grooming
Reviews: 11

What recent reviews say

Soul Kittie offers full-service pet care including grooming, boarding, and retail, but recent customer experiences reveal serious gaps. While some praise the facility's cleanliness and patient staff, multiple accounts document poor grooming results, hygiene issues including parasite transmission, and aggressive upselling of expensive supplies. Staff professionalism varies sharply across interactions.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

friendly and patient staff
clean facility and organized
home-cooked food for boarding
cozy environment
helpful with boarding packages

Watch-outs

poor grooming quality and uneven cuts
hygiene failures (ticks and lice after grooming)
pushy sales tactics on overpriced supplies
unprofessional staff conduct and rudeness
inadequate precautions for unvaccinated puppies
deceptive breed misrepresentation

friendly-staffclean-facilitypoor-hygienerough-handlinginconsistent-resultsoverpriced

Strengths

organized boarding packages with home-cooked meals
staff willing to accommodate mobility challenges
clean, cozy facility layout

How we scored this

Methodology

Star rating 41

Review volume 47

Review recency 82

Review sentiment 42

Profile completeness 100

Verification 30

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