Chen Pet House (also known as Pet Nanny) in Puchong offers dog and cat grooming with friendly staff and competitive rates. Many loyal customers praise the service and care, but serious safety concerns persist. Some owners report injuries, cuts, and post-grooming infections requiring vet visits, with poor communication when problems occur. Results depend heavily on which groomer handles your pet.
Bailey's offers self-service pet washing with both automated and manual stations, open round-the-clock in Puchong. Customers praise the convenience, ease of operation, cleanliness, and reasonable pricing at RM1 per minute. The facility eliminates home washing hassles and keeps pets contained safely during bathing.
Pets Nanny Boarding and Grooming earns strong approval for attentive daily updates, a clean environment, and staff who handle pets with visible care. Owners consistently praise the gentleness of groomers, value of pricing, and the facility's professional service approach to both boarding and grooming.
Pro Groomer Academy shows stark contrasts in customer experience. While some pets thrive under their care and owners praise grooming skill, serious concerns about injury, accountability, and staff competence overshadow positive feedback. A shoulder dislocation during basic grooming raised red flags about safety and owner willingness to accept fault.
Last updated 2026-06-30